Page 21 - StudyTravel Magazine May/June 2022 Issue
P. 21

SpeCIaL RepORT




           Key                    Agent ConferenCes                         How have your recruitment

                                  direCt ContACt                            methods changed in 2021?
            lAnguAge
                                  internet
            secondAry
             tertiAry             student fAirs                                          “There
                                                                                         are no
            AssociAted            studytrAvel mAgAZine                             student fairs and
                                                                                   seminars. We have
                                                                                    to rely more on
                                                                                     repeat bookings
           average commission paid to agencies by educators by sector                 and word-of-
                                                                                         mouth”




                                                                                         “We
                                                                                      use more
                                                                                   digital tools,
                                                                                we organise virtual
                                                                                fairs, webinars and
                                                                               live sessions. We have
                                                                                developed an online
                                                                                     counselling
              2019      2021       2019       2021       2019       2021
             24%        23%       16%        15%        15%        15%                platform”


           % of educator partners found by agencies through the
           following methods
                                                                                         “We
            2019
                                                                                    are working
                                       20%      16%      15%                     completely online
                   38%                                        9%  other 2%     now, all students are
                                                                               attracted by web page
                                                                                or word-of-mouth. We
            2021
                                                                                only survive because
                                            17%    12%    12%                   the agency has been
                   49%                                         8%  other 2%       in business for
                                                                                      25 years”



           Reasons given by agency clients for studying overseas
                                                                                       “We
                                                                                  have focused
             43%                            Further studies overseas               on social
             21%                            Future work                         media and we are
                                                                               working with multi
             19%                            Pleasure only                        channels, such

             12%                            Further studies at home              as Tik Tok and
                                                                                   Instagram”
               5%                           Current work





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