Page 18 - StudyTravel Magazine July 2014 Issue
P. 18

inSide tHe induStry

                                                                               AGENCy ASSoCIATIoN
         INDuSTRy ISSuES AGEnTs sPEAK OUT
         Do you WoRK WITH A START-uP SCHooL? WouLD you                         Q&A
         EvER CoNSIDER DoING So?

                  KATE CLARKE, AL AHLAM HIGHER EDu-  SAuANNE BISPo, Go ABRoAD INTER-
                  CATIoN & TRAINING SERvICES, oMAN   CâMBIo, BRAZIL              This month we interview
                  “oman is a very cautious market and   “yes, i would consider working with
                  we  find  that  parents  and  students   a start-up school if it was responsi-  Carlos Robles, President of
         need a lot of reassurance about quality and safety   ble and showed me experience and passion for the   Belta in Brazil.
         to ensure a positive study experience. We therefore   business. We all needed to start somewhere to run
         prefer to work with well-established schools with   our business, and we also need people to trust us   WHAT HAS BELTA BEEN uP To
         British Council,  english uK or other accreditation.   and give us opportunities to show our competence.   RECENTLy?
         We usually take up references from some of our   of course there will be some mistakes, but nothing   We launched an inbound de-
         most trusted partners before taking on a new repre-  that we cannot repair and take as lessons for the   partment to promote Brazil as a destination
         sentation. Having said this, many new schools are   next students. i say that because i own a start-up   for international students. We welcomed new
         set up by very experienced and conscientious pro-  agency and i know the passion and excellence that   members and attended the main events.  at
         fessionals and they do deserve to be given a chance   fuels me to run the business every single day keep-  the Belta agM new members of the Board of
         to get up and running.”            ing in mind what i believe: delivering dreams!”  directors were elected: Marcelo albuquerque,
                                                                                 Financial director; neila Chammas, institutional
                  REGINE BAyER,  EASy  SPRACHREISEN,   NATALIA BARATA, SEE LEARNING   relations director; and Felipe trigo, operation-
                  SPAIN                              CENTER, PoRTuGAL            al  director.  Belta  is  not  organising  expoBelta
                  “easy Sprachreisen has now been    “it is always exciting to discover new   anymore – we have started a partnership with
                  working with Cork english academy in   schools within the area of foreign   FPP Media’s eduexpos Fairs with special condi-
         ireland, founded in 2011, for three years, after my ini-  language training and interesting to form new rela-  tions for Belta members. the event happened
         tial visit to Cork to meet the team and see the school   tionships. a start-up school has something special   in March and was a great success. in the same
         facilities. although it is a start-up school, the team   because i feel that is has recognised a current gap   month, Belta presented research with the sup-
         has a long experience in the industry, a professional   in the market and aims to fill it. as an established   port of the Canadian embassy based on Can-
         working  attitude  and  the  willingness  to  adjust  ser-  agency, however, i have a huge reliance on the con-  ada as a destination for international students.
         vices to fulfil customer requirements expeditiously.   sistency and quality of courses and opportunities   there was also a fam trip to South africa.
         With our experience in this sector, we have designed   that we offer. Bearing that in mind, while aiming to
         together a parent and child programme that matches   always forge new long-lasting relationships, i think   HoW HAS BuSINESS BEEN FoR BRAZILIAN
         the demand of the market and enjoys high popular-  it is very important for start-up schools to have a   AGENTS SINCE you PuBLISHED MEMBER
         ity with students. We are delighted to have found a   clear ethos, qualified teachers and professional-  SuRvEy RESuLTS LAST yEAR?
         trusted partner school which had the entrepreneurial   ism.  i would consider working with a start-up to   growth is solid. Future growth, however, will
         spirit and skills to tackle this challenge. that made   help establish them as a centre of excellence, pro-  depend on the number of new agencies in
         it easy to succeed and increase student enrolment   viding the aims of the school are positive. after all,   the market; foreign exchange policy and the
         numbers constantly over the past three years.”  we have all been there!”  stability of the Brazilian currency compared to
                                                                                 foreign currencies; rulings about visas; and the
                                                                                 possibility of temporary employment with an
                                                                                 exchange  programme. Member agencies will
                                                                                 face competition, and there is also a fear of di-
                                                                                 rect internet bookings by some agents. We are
                                                                                 planning another survey in partnership with the
                                                                                 British Council this year.
         Agency of the month
                                                                                 WHAT DoES BELTA HAvE PLANNED FoR THE
         in a series appearing each month in Study Travel Magazine, we ask a different teaching institution to   FuTuRE?
         nominate one of their preferred agency partners, and to explain why this person/company is worthy of   in partnership with the association of Colleg-
         their nomination.                                                       es, uK, Belta is planning a trade mission to the
                                                                                 uK at the end of the year for Belta members.
         this month St Giles       “St giles international has been pleased to enjoy a long and
         international www.        very productive partnership with Ci for many years. not only   in addition, Belta is operationally supporting
                                                                                 Quality english with a road show. We also plan
         stgiles-international     is Ci a formidable agency and one of the industry leaders with
         nominates Centro          countless offices in Brazil, but it also provides an excellent   to invest in the promotion of companies in our
                                                                                 inbound department and we are always willing
         de intercambio (Ci)       service to many clients. i particularly respect their forward-  to attend the main international education fairs
         www.ci.com.br in   thinking approach and inventive attitude when dealing with a competitive
         Brazil. Hannah lindsay   market. our personal friendship with the directors and management has   and events.
         at the school explains   made the partnership a close one, making it fun and productive to work with
         this decision.    them. We look forward to continuing our partnership long into the future!”  Full name: Brazilian educational & language
                                                                                 travel association (Belta)
                                                                                 year established:1992
         “Ci is proud to have been cooperating with St giles international for more than 20 years. our   number of members:  50 agencies and 21
         successful partnership is based on common values such as excellent programmes combined   collaborators
         with impeccable client service. our operational teams closely support each other. St giles   Association’s main role: Promotion
         also understands the needs of the Brazilian market, which helps support a lot of our marketing   Contact details:
         campaigns. We wish to continue this cooperation for as long as possible.”   E: belta@belta.org.br
         TEREZA FuLFARo, CENTRo DE INTERCAMBIo (CI), BRAZIL                      W: www.belta.org.br

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